How much do the plans cost? What’s the lowest monthly price?
The lowest plan is ¥9.9/month for 60GB. Other monthly plans are ¥18/month for 250GB and ¥28/month for 500GB. Data packs cost ¥158/300GB, ¥358/1000GB and ¥658/3000GB; they last until used and never expire. Monthly plans and data packs have different billing rules, so compare price, data allowance and reset terms before choosing.
How many devices can I use with one account?
There’s no device limit. Supported platforms include Windows, macOS, iOS, Android and Linux. Unlimited devices doesn’t mean unlimited data, so keep an eye on your remaining allowance. Download clients and access your subscription from the user panel.
How long is the refund period, and how do I request one?
14-day no-questions-asked refunds. Sign in to the user panel and submit a refund request through a support ticket. Specify the order and keep its details for verification. See the refund policy for full eligibility terms. Track progress in the ticket, and never share your account password there.
Which payment methods are accepted?
Pay with Alipay, WeChat Pay or USDT. In the user panel, choose a plan and review your order, then follow the checkout instructions to pay. Return to the order page to confirm the status. If it hasn’t updated, check your payment record and contact support with the order details to avoid paying twice.
When does monthly plan data reset, and how are upgrades calculated?
Monthly plan data resets each month on your activation date. If you upgrade mid-cycle, the price difference is prorated against the remaining days. Don’t assume resets happen at the start of a calendar month. Before making changes, check the plan status, reset date and upgrade details shown in the panel.
Do data packs expire, and who are they for?
Data packs last until used and never expire; they don’t reset monthly. They suit people with irregular usage who prefer to draw down their data over time. Choose a total data allowance when purchasing—data packs aren’t monthly subscriptions with recurring allowances.